Effective Date: 01st Oct 2024
At Malwi, owned by Raghav Seeds Pvt Ltd, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information when you visit our site and make a purchase:
– Personal Information: Name, email address, phone number, billing address and shipping address.
– Payment Information: Payment details and billing address (processed securely through our payment gateway).
– Order Details: Information about the products you purchase.
– Other Data: Other meta data like IP address, Software used including browser etc.
– Comments: No comments are allowed to be posted on the website.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
– Media: No media are alllowed to be uploaded on te website. Visitors to the website can download and extract any location data from images on the website.
– Cookies: Cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
– Embedded content from other websites:
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
2. How We Use Your Information
We use the information collected for various purposes, including:
– If you request a password reset, your IP address will be included in the reset email.
– To process and fulfill your orders.
– To communicate with you regarding your order status.
– To improve our products and services.
– To send promotional materials if you opt in (you can unsubscribe at any time).
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can control cookie preferences through your browser settings.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our website uses SSL encryption to ensure secure transmission of data.
5.
A. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers for the following purposes:
– Payment processing
– Order fulfillment and shipping
– Prepare reports for our internal use.
These third parties are contractually obligated to protect your information and use it solely for the purposes we disclose to them.
B. How long we retain your data
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
C. Where your data is sent
Visitor comments may be checked through an automated spam detection service.
6. Your Rights
You have the right to:
– Access the personal information we hold about you.
– Request corrections to any inaccurate or incomplete information.
– Request the deletion of your personal information, subject to our legal obligations.
– If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise these rights, please contact us at customercare@malwi.in .
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of the website after changes signifies your acceptance of the new terms.
10. Contact Us
If you have any questions or concerns regarding this privacy policy, please contact us at customercare@malwi.in.
Thank you for choosing Malwi!